DMCA
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Kit And Crest sells all-over printed cycling jerseys, running tops, shorts, leggings, socks, caps and warm-up layers, plus five products you can personalise with your own name, number and crest initials. Everything on kitandcrest.shop is meant to be our own work or work we have permission to use. If you believe something on this site copies your creative work without permission, this page tells you how to reach us, what to put in your notice and what happens after you send it. Trademark, logo and name concerns follow a slightly different route, described on our Intellectual Property Policy.
Copyright notices at a glance
- Email your notice to support@kitandcrest.shop with the subject line “Copyright notice”.
- Include the six elements listed below; a complete notice lets us act without a round of follow-up questions.
- We reply within 24 hours on business days to confirm we have your notice and tell you what we need next.
- Valid notices lead to the material being removed or disabled, and we tell you when that is done.
- If your own content was removed and you think it was a mistake, you can send a counter-notification.
- Knowingly false notices can carry legal liability, so check your facts first.
What this copyright page applies to
This page covers any material that appears on kitandcrest.shop. That includes the artwork printed on our jerseys, tees, singlets, leggings and socks; the product photographs and preview images; the written product descriptions; the text of our help, policy and guide pages; and anything a customer sends us that we later show on the site. It also covers the personalised text customers type into our product fields, such as a name on back or a group ride name on a side panel, in the rare case that text reaches a public page.
The process follows the notice-and-takedown framework of the U.S. Digital Millennium Copyright Act, found at 17 U.S.C. § 512, and we apply the same approach to notices sent from Canada, Australia and New Zealand, the four countries we ship to. You do not need a lawyer to send a notice, but the notice needs to contain specific information so we can identify the work and the material quickly.
Copyright compared with other concerns
Copyright protects creative expression: a drawing, a photo, a pattern, a block of written text. It does not usually protect a word, a team name, a race title or a logo used as a brand. Those are trademark questions. If your concern is that a product uses your club crest, your event name or your company logo, the Intellectual Property Policy explains how to report it. If you are not sure which applies, email us anyway and say so; we will route it.
| Your concern | Example on a sports kit store | Where to start |
|---|---|---|
| A copied illustration or pattern | A chevron or checker artwork on a jersey that matches your original artwork line for line | This DMCA page |
| A copied photograph | A product image that uses your photo of a rider or runner | This DMCA page |
| Copied written text | A product description or guide that reproduces your article | This DMCA page |
| A name, logo or crest used as a brand | A jersey that appears to carry your club or event identity | Intellectual Property Policy |
| A question about an order, return or refund | A parcel that has not arrived or a size that does not fit | Contact Us or Help Center |
Building a complete takedown notice
A notice that contains all six elements below lets us move straight to review. Missing pieces usually mean we have to write back and ask, which slows everything down for you. Put the elements in the body of your email in plain text; attachments are welcome for supporting evidence such as a scan of your original artwork or a link to where you first published it.
- Your signature. A physical or electronic signature of the copyright owner or of a person authorised to act for them. Typing your full legal name at the end of the email counts as an electronic signature.
- The work you own. Identify the copyrighted work you believe is being infringed. A link to your original, a registration number if you have one, or a clear description is enough. If several works are involved, list each one.
- The material on our site. Identify the material you believe infringes and give the exact URL of each page where it appears. For a product, the product page URL is ideal; for an image, say which image on the page (for example “the third gallery photo”).
- Your contact details. Your name, postal address, telephone number and email address, so that we and, where the law requires, the person who posted the material can reach you.
- A good-faith statement. A statement that you believe in good faith that the use of the material is not authorised by the copyright owner, its agent or the law.
- An accuracy statement. A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act on the owner’s behalf.
Send the finished notice to support@kitandcrest.shop with “Copyright notice” as the subject. Using that subject helps us spot it among order emails about sizes, names on back and delivery questions.
Tips that help us act faster
- Link to the specific product, not the whole shop or a collection page. Our collections, such as Cycling Jerseys, change as products are added, so a collection link may not point to the item you mean.
- If a design appears in several products, for example the same artwork on a jersey, a running tee and a pair of crew socks, list every URL. We only act on the material you identify.
- Show us where your original lives, with a date if you can. A portfolio link or a dated post makes comparison straightforward.
- Write in English if possible. If you cannot, send the notice anyway and we will do our best to work with you.
How we handle a notice once it arrives
Every notice is read by a person, not filtered by an automated system. Here is what happens, in order.
- Acknowledgement. We reply within 24 hours on business days to confirm we have your notice. If an element is missing, that first reply tells you exactly which one.
- Review. We compare the material on our site with the work you identified. Where the material came from an outside designer or a customer, we check our own records of where it came from and what permission we had.
- Action. If the notice is valid, we remove the material or disable access to it. For a product, that can mean taking the product page down, replacing an image, or rewriting a description.
- Confirmation. We email you to confirm what was removed or changed, with the URLs involved.
- Notice to the poster. If a customer supplied the material, we tell them it was removed and why. Where the law allows, we share the substance of your notice with your personal contact details withheld.
What happens to existing orders
Removing a product from the site stops new orders for it. If a design is taken down while orders that include it are still waiting to be produced, we contact those customers directly, explain that the item cannot be supplied and offer a different design or a refund to the original payment method. Nobody is charged for an item we cannot send. For the general refund rules, see our Refund Policy.
Personalised text typed by customers
Our personalised products, such as the Custom Name and Crest Cycling Jersey, the Custom Group Ride Cycling Jersey and the Custom Race Day Running Tee, let a customer type a name on back, a number from 0 to 99, up to three crest initials and, on the group ride jersey, an optional group or ride name for the side panel. That text goes onto one garment for one customer; it is not published on our site. We do not accept text that reproduces protected lyrics, slogans or other people’s names, logos or brand names, and we cancel and refund orders that do. If you think a customer order uses your protected work, email us with the details you have and we will look into it.
Counter-notification if your content was removed
Most material on kitandcrest.shop is our own, so counter-notifications are uncommon. They matter in one situation: a customer sent us something, such as a photo of their finished kit after a charity ride, we showed it on the site with permission, and it was removed after a notice. If that happened to you and you believe the removal was a mistake or the material was misidentified, you can ask for it to be put back.
Your counter-notification must include:
- Your physical or electronic signature.
- Identification of the material that was removed and the URL where it appeared before removal.
- A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
- Your name, postal address and telephone number.
- A statement that you consent to the jurisdiction of the federal district court for the judicial district of your address, or, if your address is outside the United States, any judicial district in which Kit And Crest may be found, and that you will accept service of process from the person who sent the original notice or their agent.
Email it to support@kitandcrest.shop with the subject “Counter-notification”. We forward a valid counter-notification to the person who sent the original notice. If they do not tell us within the period set out in 17 U.S.C. § 512(g) that they have started court proceedings, we may restore the material.
False claims and good-faith checks
Under 17 U.S.C. § 512(f), a person who knowingly makes a material misrepresentation in a notice or counter-notification can be liable for damages, including costs and legal fees. Before you send a notice, think about whether the use might be permitted, for example a short quotation in a review, or a generic shape such as a stripe, a chevron or a checkerboard that nobody can own on its own.
Many sports designs share common building blocks: bands across the chest, contrasting sleeves, a number on the back, initials in a small crest. Those elements on their own are not usually protected. A notice works best when it points to the specific creative expression that was copied, such as the exact arrangement, colours and details of your artwork, rather than a general style. If you are unsure, consider legal advice before contacting us.
Notices about our own designs elsewhere
This page is about material on our site. If you have found Kit And Crest artwork or product photos copied onto another site or marketplace, we would like to hear about it too. Email the link to support@kitandcrest.shop and tell us where you saw it.
Repeat infringement and customer accounts
Customers can create an account at My Account to see orders and saved details. Accounts are not used to publish content, so repeat-infringement situations are rare. Even so, if a customer repeatedly sends us material for the site that infringes other people’s work, or repeatedly asks us to print protected names, logos or artwork on personalised products, we may decline further orders and close the account. Our Terms of Service set out the wider rules for using the site.
Who you are dealing with
Notices under this page are handled by Kit And Crest, 13924 Mansa Drive, La Mirada, CA 90638, US. The fastest route is email, and email is the only support channel we run: there is no phone line or live chat. We answer within 24 hours on business days. Postal mail is slower, so if you also send a paper copy, please email first so the clock starts straight away.
| What you are sending | Subject line | Send to |
|---|---|---|
| A takedown notice | Copyright notice | support@kitandcrest.shop |
| A counter-notification | Counter-notification | support@kitandcrest.shop |
| A trademark, logo or name concern | IP concern | support@kitandcrest.shop |
| Extra evidence for a notice you already sent | Reply in the same email thread | The thread we started with you |
Related pages and getting in touch
Questions about this process, or about any design on the site, can go to support@kitandcrest.shop. For trademark, logo and name concerns, read the Intellectual Property Policy. For how we handle the information you send us, see the Privacy Policy. For orders, sizing and delivery, the FAQs and Contact Us page are the best starting points.
